Discount Tiers
Discount Tiers let you define discount ranges, approval groups, and priority rules for controlled pricing across your organization.
On this page
How it works
Each tier sets a discount range (min% to max%) and assigns an approval group. When a team member requests a discount, the system checks which tier the amount falls into and automatically routes the request to the corresponding group.
A few rules govern how tiers are applied:
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Priority determines which tier is used when ranges overlap - lower numbers mean higher priority (Priority 1 overrides Priority 2)
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Overlapping ranges are allowed; use priority to control which tier takes precedence
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SKUs can override tier matching to always route to a specific approval group, regardless of the discount amount
How to create a Discount Tier
Step 1: Open Discount Tiers
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Go to Settings
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Enable Price Control and click Configure Price Control
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Select the Discount Tiers tab
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Click + Add Tier
Step 2: Fill in the tier details
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Tier Name - a descriptive name for this tier (e.g., Standard Discount, High-Value Approval)
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Description - optional notes on when this tier applies
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Min Discount % and Max Discount % - the discount range this tier covers
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Approval Group -the group responsible for reviewing and approving requests within this range
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Priority - lower numbers take precedence when ranges overlap
Step 3: Create the tier
Click Create Tier to save.
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Discount requests are routed to the correct approval group automatically based on the range they fall within
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If a SKU has a specific approval group assigned, it overrides the tier matching entirely
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You can edit or delete existing tiers at any time from the Discount Tiers list