Contact Profile Enrichment
Contact Profile Enrichment helps you enhance existing customer or contact profiles using Alano AI.
It automatically fills in missing information so you can better understand your leads without manual research or external searching.
This feature is especially useful for:
Incomplete contact profiles
New leads with minimal information
Contacts imported from external sources
You can review and adjust the enriched information before saving.
Profile Enrichment.mp4
Step 1: Select a contact or customer profile
Open a Customer or Contact profile
Choose profiles that have limited or missing information for the best results
Step 2: Start enrichment
Click Enrich Profile
Alano AI begins analyzing and enriching the selected profile
Step 3: Review enriched information
Once enrichment is complete, review the newly added information.
You can:
Edit fields manually
Remove information you don’t want to keep
Adjust details based on your preferences
Step 4: Save updates
After reviewing, save the updated profile to apply the enriched information to your CRM.
What’s next
With enriched profiles, you can:
Qualify leads more accurately
Personalize outreach and follow-ups
Use enriched data for AI scoring and workflows
Contact Profile Enrichment helps you keep your CRM complete, accurate, and always up-to-date.
Related guide pages
Original Outline page: https://wiki.alano.ai/s/alano-user-guideline/doc/contact-profile-enrichment-WlJ7RZ8VGF