Discount Tiers

Discount Tiers let you define discount ranges, approval groups, and priority rules for controlled pricing across your organization.

How it works

Each tier sets a discount range (min% to max%) and assigns an approval group. When a team member requests a discount, the system checks which tier the amount falls into and automatically routes the request to the corresponding group.

A few rules govern how tiers are applied:

  • Priority determines which tier is used when ranges overlap - lower numbers mean higher priority (Priority 1 overrides Priority 2)

  • Overlapping ranges are allowed; use priority to control which tier takes precedence

  • SKUs can override tier matching to always route to a specific approval group, regardless of the discount amount

How to create a Discount Tier

Step 1: Open Discount Tiers

  1. Go to Settings

  2. Enable Price Control and click Configure Price Control

  3. Select the Discount Tiers tab

  4. Click + Add Tier


Step 2: Fill in the tier details

  • Tier Name - a descriptive name for this tier (e.g., Standard Discount, High-Value Approval)

  • Description - optional notes on when this tier applies

  • Min Discount % and Max Discount % - the discount range this tier covers

  • Approval Group -the group responsible for reviewing and approving requests within this range

  • Priority - lower numbers take precedence when ranges overlap


Step 3: Create the tier

Click Create Tier to save.



  • Discount requests are routed to the correct approval group automatically based on the range they fall within

  • If a SKU has a specific approval group assigned, it overrides the tier matching entirely

  • You can edit or delete existing tiers at any time from the Discount Tiers list