Contact Profile Enrichment

Contact Profile Enrichment helps you enhance existing customer or contact profiles using Alano AI.

It automatically fills in missing information so you can better understand your leads without manual research or external searching.


This feature is especially useful for:

  • Incomplete contact profiles

  • New leads with minimal information

  • Contacts imported from external sources

You can review and adjust the enriched information before saving.


Step 1: Select a contact or customer profile

  1. Open a Customer or Contact profile

  2. Choose profiles that have limited or missing information for the best results


Step 2: Start enrichment

  1. Click Enrich Profile

  2. Alano AI begins analyzing and enriching the selected profile

Step 3: Review enriched information

Once enrichment is complete, review the newly added information.

You can:

  • Edit fields manually

  • Remove information you don’t want to keep

  • Adjust details based on your preferences


Step 4: Save updates

After reviewing, save the updated profile to apply the enriched information to your CRM.

What’s next

With enriched profiles, you can:

  • Qualify leads more accurately

  • Personalize outreach and follow-ups

  • Use enriched data for AI scoring and workflows

Contact Profile Enrichment helps you keep your CRM complete, accurate, and always up-to-date.